After submission

Order Process

Once an order is submitted through 1xPanel, it receives an Order ID and enters the processing system. The dashboard status then shows whether the order is waiting, active, completed, partial, or stopped.

Keep the target link public and unchanged while the order is active. Do not place another order for the same link until the first one has reached a final status.

Open 1xPanel Before You Order
Check the service, link, quantity, and charge carefully before submitting. A submitted order should not be treated as freely editable or automatically cancellable.

Order #123456

Live status
Submitted
Queued
Delivery
Final status
Service Telegram Post Views
Quantity 10,000
Status In Progress
Action Keep the link public and wait for the status to finish.

What the status tells you

Delivery times differ between services. The status is the clearest indicator of where the order currently sits and whether any action is needed.

Pending
The order has been accepted but delivery has not started yet. It may still be waiting in the service queue.
Check the stated start time and leave the submitted link unchanged.
Processing
The order has entered the delivery system. Some services may show In Progress instead of Processing.
Wait for delivery and do not submit a second order to the same target.
Completed
The processing system has marked the order as finished. Review the target and compare the result with the order record.
Keep the Order ID and read the after-delivery guide before taking further action.
Partial
Only part of the requested quantity was processed. The dashboard may show the delivered amount and any related balance adjustment.
Check the quantity, charge history, remains, and final target count.
Cancelled
The order stopped before full delivery. This can happen when the service cannot process the submitted request.
Review the link, service requirements, quantity, and dashboard transaction history.
While it is active

Keep the order trackable

The system can only continue working with the information that was submitted. Changing the target during delivery can break that connection or make the result harder to verify.

Do not rely on cancellation after submission. Check the service, public link, quantity, and charge before pressing Submit.

Keep the same link

Do not rename the username, replace the submitted URL, delete the post, or switch the target while the order is active.

Save the Order ID

The Order ID identifies the exact service, target, quantity, charge, status, and support history connected to the request.

Record the starting count

Keep the count shown before delivery begins, especially when you may later need a drop, refill, or completion review.

Avoid overlapping orders

Wait for the current order to finish before submitting another service for the same link and the same type of metric.

The next move

Wait or report it?

Contact support only when the order has moved beyond the timing or behavior described for the selected service. Include the Order ID and enough information to identify the issue.

Contact Support Prepare Your Message
01

Still within the start time

Wait, keep the link public, and avoid changing the order target.

02

Delivery is moving

Let the order continue. Do not place a duplicate order or open repeated support requests.

03

No movement after the stated time

Send the Order ID, service name, target link, current status, and a brief description to support.

04

The order has finished

Check the target, final count, remains, and transaction history before deciding whether anything needs review.

What Happens After Delivery Check the result after processing ends. Support Standards See what support needs to review an order. Service Limitations Understand the limits of delivery and results. Cancellation Policy Review the rules before requesting cancellation.