Contact Us

NicePanel does not collect support messages on this page. Questions about an account, payment, service, or order should be sent through the official 1xPanel contact page, where registrations and orders are handled.

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Support topics

What can be sent there?

Use the 1xPanel contact page when the question depends on your account, balance, selected service, or an order already submitted.

Account access

Registration, login, account details, or another issue connected to your 1xPanel profile.

Balance and payment

Deposit questions, payment confirmation, missing balance, or a problem related to funding the account.

Service or order

Questions about a service description, order status, quantity, delivery, refill, cancellation, or another order-specific matter.

Before sending

Send a useful message

A clear message is easier to review. Add the information that identifies your account and explains what happened without sending any social media password.

When the question concerns an order, include its order ID inside the message so the support team can identify it.

Username or name

Enter the username or name connected to the request.

Email address

Use an address you can access and check for the reply.

Clear subject

State whether the message concerns an account, payment, service, or order.

What happened

Describe the issue, include relevant identifiers, and explain the result you expected.

Before contacting support

The answer may already be here

These pages explain common order rules, support boundaries, and cancellation conditions. Open the relevant guide before sending a request.

Contact 1xPanel

Quick answers FAQ Check common questions about services, links, and accounts. Support scope Support Standards See what support can review and what information may be needed. Order status Order Process Understand what happens after an order is submitted. Cancellation Cancellation Policy Review when cancellation may or may not be available.